Replies posted by Nickie

3 Replies

N
Newbie
NickieNewbie
asked in Announcements.

Anyone else not getting their refund from ID ?

Been in touch with ID mobile 3 times now, each time have been told that a cheque will be sent out to refund the direct debit they had taken for £38.99 on the 20th of November 2020. was lied to today on the live chat...said they would refund it finally then only to be emailed later to say they found nothing wrong with the account balance and conveniently i cant call them due to not having a ID mobile number…..i sent my ID mobile phone order back immediately as i did not like the phone shape so it was never set up or turned on hence why I would have never know the number to start with.They have straight up stole from me and have even had the balls to try and pass of carphone warehouse cheque for their own ….and not taking in to account that carphones refund was for £49.99!!!!!!! why refund me more than what they took ? (£38.99) and to top it off the bank statement confirms that its a carphone warehouse cheque not ID Mobile. i cannot believe this company and the blind fraud they can get a

4
N
Newbie
3 years ago
N
Newbie
NickieNewbie
asked in Announcements.

Anyone else not getting their refund from ID ?

Been in touch with ID mobile 3 times now, each time have been told that a cheque will be sent out to refund the direct debit they had taken for £38.99 on the 20th of November 2020. was lied to today on the live chat...said they would refund it finally then only to be emailed later to say they found nothing wrong with the account balance and conveniently i cant call them due to not having a ID mobile number…..i sent my ID mobile phone order back immediately as i did not like the phone shape so it was never set up or turned on hence why I would have never know the number to start with.They have straight up stole from me and have even had the balls to try and pass of carphone warehouse cheque for their own ….and not taking in to account that carphones refund was for £49.99!!!!!!! why refund me more than what they took ? (£38.99) and to top it off the bank statement confirms that its a carphone warehouse cheque not ID Mobile. i cannot believe this company and the blind fraud they can get a

4
N
Newbie
3 years ago
N
Newbie
NickieNewbie
asked in Announcements.

Anyone else not getting their refund from ID ?

Been in touch with ID mobile 3 times now, each time have been told that a cheque will be sent out to refund the direct debit they had taken for £38.99 on the 20th of November 2020. was lied to today on the live chat...said they would refund it finally then only to be emailed later to say they found nothing wrong with the account balance and conveniently i cant call them due to not having a ID mobile number…..i sent my ID mobile phone order back immediately as i did not like the phone shape so it was never set up or turned on hence why I would have never know the number to start with.They have straight up stole from me and have even had the balls to try and pass of carphone warehouse cheque for their own ….and not taking in to account that carphones refund was for £49.99!!!!!!! why refund me more than what they took ? (£38.99) and to top it off the bank statement confirms that its a carphone warehouse cheque not ID Mobile. i cannot believe this company and the blind fraud they can get a

4
N
Newbie
3 years ago
Terms & Conditions
Why iD Mobile?