Replies posted by Tricky

5 Replies

T
Newbie
TrickyNewbie
asked in Community Archive

terminal cannot be configured remotely

These issues may or may not be related, my issue turned out to be my phone being very old and not 4G. My wife's phone is on EE and had no problem calling me even on the old phone on which I was receiving the messages.

11
Ryan
iD Mobile Employee
4 years ago
T
Newbie
TrickyNewbie
asked in Community Archive

terminal cannot be configured remotely

Happy to confirm it all works properly on the new phone. Received several messages like "Your mobile is now configured for: WAP Browsing GPRS, WAP Browsing GPRS, MMS GPRS and MMS GPRS. For any issues please contact Customer support. /H3G" The appp also now works Thanks for the help

11
Ryan
iD Mobile Employee
4 years ago
T
Newbie
TrickyNewbie
asked in Community Archive

terminal cannot be configured remotely

Thanks for the response. I've decided to bite the bullet and replace the aging nexus 4 with an honour 9 lite. So I'll be able to confirm all of the above when it arrives. One minor point is that in the android play store your app shows it only requires s minimum version of android of 2.1. Perhaps this should be corrected. Richard

11
Ryan
iD Mobile Employee
4 years ago
T
Newbie
TrickyNewbie
asked in Community Archive

terminal cannot be configured remotely

That's right, message only arrives on the nexus (shows as a text from 2549), only on power up, and as far as I can tell everything is working. I can place and receive calls, send and receive text, and use the data connection to load emails and browse news feeds. I do have one thing not working, the iD app is installed, but fails to connect, "unable to establish a secure connection" this is with wifi disabled so forcing it to use the iD network. Richard

11
Ryan
iD Mobile Employee
4 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

I too have this error, on android 4.4. Your app information in Google store shows minimum android version 2.1! I think you need to update this information.

35
Mohammed
iD Mobile Employee
3 years ago
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Why iD Mobile?