Replies posted by Bob69

4 Replies

B
Newbie
Bob69Newbie
asked in Ask a question.

5g Out in North London?

Thanks!Hopefully be back to normal soon.

5
B
Newbie
1 year ago
B
Newbie
Bob69Newbie
asked in Ask a question.

5g Out in North London?

Shame as contract renewal is in a few weeks.

5
B
Newbie
1 year ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Community Archive

*Updated 10:15 pm* - Customer Notice: Important info about iD Mobile's servicesNews

App still not working!!!Takes about 30 seconds to open then spinning wheel saying processing for upto 90 seconds to fail login with message;"Oops. Unable to connect. Please check the network settings used" Well "the network settings used" are the ones provided by the ID Mobile setup page internet 'settings' function. I have downloaded multiple times.All my other apps work email/banking on moth mobile or WiFi connection.Just not the service providers app - ID Mobile. OOPS.…WORKED FINE the one time I got to try it before the 'upgrade'. Perhaps you can downgrade everything back to when all was working?

1039460
Will
iD Mobile Employee
2 years ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Community Archive

*Updated 10:15 pm* - Customer Notice: Important info about iD Mobile's servicesNews

Oh wow,... perhaps the ID mobile IT/infrastructure team never saw the news of what happened at TSB and never chuckled...   "lol... how could you mess up a systems upgrade so badly..." 

1039460
Will
iD Mobile Employee
2 years ago
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