Replies posted by Densys

1 Replies

Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Community Archive

Customer Notice: We're experiencing issues with the ‘iD Mobile App’ and ‘My Account Online'News

I switched from GiffGaff Friday moving my number using PAC- was told my switch over would be today (15th Nov 2021).GiffGaff closed my SIM this morning, so I am no longer getting calls.ID haven’t switched me over.  I can’t even forward calls from my number as GiffGaff have done their part. On top of this, when I try to reset my password (as I cannot log in) - the system does not recognise either my old number or my new one.  I don’t exist any more!!!!!Surely these things should happen at the same time - or one wait for the other?  I run a business and am trying to move home - missing calls today especially is just terrible.

89510
Cristina Cristabel Polizzi
Newbie
1 year ago
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