Replies posted by Toro

3 Replies

T
Newbie
Toro
asked in Community Archive

£7 sim only plan

Thank you Ryan. I went on live chat and got it that way. 

3
Mohammed
iD Mobile Employee
3 years ago
B
bigchiefhutch
asked in Bills & Charges

Huge out of allowance charges

I have already done that Jai. My query is regarding the conflicting information. The message says I have used up my allowance but on checking the dashboard I have plenty remaining

7
Michelle
iD Mobile Employee
2 years ago
B
bigchiefhutch
asked in Bills & Charges

Huge out of allowance charges

I also received a similar message saying I have used 100 percent of my data and will be charged 10.24 for every 100mb out of plan rate. However, when I checked my bill it says with 2 days to go, I have loads of texts and calls left and 2.9 of 4.6 gb data left. I had purchased an add on of 3gb which expires on 20 January. I don’t understand this at [img]https://uploads-eu-west-1.insided.com/idmobile-en/attachment/fc9123a6-446a-4e72-9d65-fa0141e2edf7.png[/img][img]https://uploads-eu-west-1.insided.com/idmobile-en/attachment/ab5a791c-dd81-405b-b6d7-08c0fa4bd6a6.png[/img]

7
Michelle
iD Mobile Employee
2 years ago
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