Replies posted by Joe Scadding

2 Replies

Joe Scadding
Newbie
Joe ScaddingNewbie
asked in Ask a question.

Live Chat not working

Hello @Joe Scadding, It’s online support only with iD Mobile - no telephone support. If you’re having trouble with their live chat service, try contacting iD Mobile by sending a PM on their facebook or twitter social media platforms. It’s best to contact iD between 9am - 6pm - that way you can PM with a real person, for a more timely response to your query. It could be several days before somebody from iD reads your post this community. Anyway, good luck.    Ridiculous. Worst service I’ve ever had from a mobile company 

6
Rory
Newbie
1 year ago
T
Newbie
TH1680Newbie
asked in Device & Phone Support

How to Contact ID Mobile

I have gone round in circles with the IDMobile web site and never managed to find a Chat button. my enquiry is relatively trivial but has developed into challenge to contact the company. My wife has a DD of £6.00 the IDMobile bills reflect this but once in February my bank statement shows it took £6.30. I just wanted to ask why and then discovered it is impossible to ask anything. The Live Chat is a lie. It doesn’t work and you can’t access it anywhere online 

26
Tom
iD Mobile Employee
1 year ago
Terms & Conditions
Why iD Mobile?