Replies posted by Twinsdad

4 Replies

T
Civilian
TwinsdadCivilian
asked in Community Archive

Wi-Fi calling doesn't work

Hi @andewhite tried everything you mentioned and still no joy. It’s causing me issues at work now not being able to use Wi-Fi calling as I have no phone signal at all. What’s the best way to contact ID mobile directly so I might request another sim?

12
andewhite
Legend
1 year ago
T
Civilian
TwinsdadCivilian
asked in Community Archive

Wi-Fi calling doesn't work

Tried everything suggested but nothing has worked. Could it be an issue with the phone?

12
andewhite
Legend
1 year ago
T
Civilian
TwinsdadCivilian
asked in Community Archive

Wi-Fi calling doesn't work

Hi @Rory I’ve switched on the Wi-Fi calling function, tried different Wi-Fi networks, switched the phone off and on again - the usual, but nothing seems to work. I have been in touch with the IDMobile Facebook team and they’ve raised the matter with the tech team. I haven’t heard back from them yet. They have also said it may be an issue with the phone and for me to contact Apple which will be my next step if the tech team can’t find anything. I’ve read that a change of SIM might work.

12
andewhite
Legend
1 year ago
T
Civilian
TwinsdadCivilian
asked in Community Archive

Wi-Fi calling doesn't work

Yes, I purchased it directly from ID Mobile and it’s an iPhone 13 so should work ok.

12
andewhite
Legend
1 year ago
Terms & Conditions
Why iD Mobile?