Replies posted by Niamh H

8 Replies

Jacklyn93
Newbie
Jacklyn93Newbie
asked in Getting started with iD.

Cant find my phone number

Finally worked later yesterday, and this was wired all the way.

11
Tom
iD Mobile Employee
1 year ago
Jacklyn93
Newbie
Jacklyn93Newbie
asked in Getting started with iD.

Cant find my phone number

Live chat is broken- There seems to have been a network issue that has interrupted our chat session. Please close the chat window and start a new chat. Getting it repeatedly

11
Tom
iD Mobile Employee
1 year ago
Niamh H
Newbie
Niamh HNewbie
asked in Community Archive

When does my PAYG SIM activate?

Delivery is by Royal Mail within 3-5 working days from purchase date. Obviously, there isn’t this issue when you purchase in-store. Do all Currys stores have them in stock? Wouldn’t want to make a 40 mile round trip only to find no stock

13
Rory
Newbie
1 year ago
Niamh H
Newbie
Niamh HNewbie
asked in Community Archive

When does my PAYG SIM activate?

Hi @Niamh H    I’d recommend waiting until you’re about to/have ran out of credit on your current SIM before purchasing another PAYG SIM, ours activate the moment you buy them and not when you begin to use them.   Tom I could live with that if delivery is prompt.

13
Rory
Newbie
1 year ago
Niamh H
Newbie
Niamh HNewbie
asked in Community Archive

When does my PAYG SIM activate?

Yep I’ll have to run it pretty close, but right now I don’t know when I’ll use the last of my £3.17 Three PAYG credit, it could be a few weeks or several months

13
Rory
Newbie
1 year ago
Niamh H
Newbie
Niamh HNewbie
asked in Community Archive

When does my PAYG SIM activate?

Pop into Currys - the in-store team might be able to confirm if an iD PAYG SIM needs to be activated, or is ready to use. If it needs to be activated, then I would say you won’t start your bundle until the SIM is activated. Clearly, if the iD PAYG SIM is ready to use, then your bundle starts when you buy it. Anyway, good luck.   That’s the question, obviously I like to have on ready to go when I spend the last of the Three credit, but it would be a waste to have it uusing it’s allowance before I want to use it.

13
Rory
Newbie
1 year ago
Niamh H
Newbie
Niamh HNewbie
asked in Community Archive

When does my PAYG SIM activate?

The way to avoid paying two companies at once is to get a PAC from your old provider and give that to your new provider as soon as possible.   Yes but I still have to get the new sim and start paying before the old credit has expired  

13
Rory
Newbie
1 year ago
Niamh H
Newbie
Niamh HNewbie
asked in Community Archive

When does my PAYG SIM activate?

Shame, I’d like to have a SIM ready to go in advance, but no point in paying 2 ompanies at the same time

13
Rory
Newbie
1 year ago
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