Replies posted by MatthiuHope

4 Replies

M
Civilian
MootleCivilian
asked in Community Archive

How to extend ring time before going to voicemail

Hi, I've been so confused about how to decrease the time it takes for calls to go through to my voicemail. I run a business and have a personalised voicemail for customers when I'm not able to answer, but the waiting time is too long. I've tried codes like **61*123**(number of seconds)# and **61*121*11*(number of seconds)# but all of these I've done have made the problem worse and just enabled call forwarding. Which seems to of gotten rid of my voicemail completely too. I just want it to be around 5-10 seconds so that people aren't hanging around so long, and no call forwarding. I hope you can help, thank you! Matthiu

15
MatthiuHope
Civilian
5 years ago
M
Civilian
MootleCivilian
asked in Community Archive

How to extend ring time before going to voicemail

Hi [user=4402]Hikari[/user] I just have a Huawei P20, I've contacted Huawei too but they said to ask ID Mobile. I've chatted with someone from ID yesterday but they just gave me the same codes I've already tried. I'm just trying to get my voicemail at least back to normal now before I try to shorten it again. I may have to pop in to a store somewhere to get it sorted because I have no idea what to do now and neither does ID by the sounds of it. But thank you though! Hopefully I will sort it soon. -Matthiu

15
MatthiuHope
Civilian
5 years ago
M
Civilian
MootleCivilian
asked in Community Archive

How to extend ring time before going to voicemail

Also, now when I get a call it rings for 10 seconds for me, but the caller has to wait about 50 secs before it says that the number you've dialled is incorrect. And it doesn't go through to voicemail at all. I've tried turning my voicemail on and off through my account online but that doesn't seem to of changed anything.

15
MatthiuHope
Civilian
5 years ago
M
Civilian
MootleCivilian
asked in Community Archive

How to extend ring time before going to voicemail

Hi [user=68]Mohammed[/user] I've tried both of those and the same thing happens, it says "Call forwarding registration successful" I've got ID mobile tech support to contact on Monday, cos they said they've sorted out my query I just have to call them to ask what to do now. So hopefully that goes well!

15
MatthiuHope
Civilian
5 years ago
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