Topics started by warfo09

1 Topic

W
warfo09
asked in Coverage & Network

Slow Internet Speed

Hi everyone. Over the course of last few months I'm having 4G issues indoors in my area at work. I barely have any Internet speed on my phone, even though my phone shows LTE+ logo and shows 5 out 5 bars of service. I have a relatively new phone if that matters (Galaxy S8). I can still make calls, only Internet speed is affected. It happens in my office. When I go out on the street it is better, but if I enter a shop on a high street the Internet is slow again. Something with indoor coverage? My postcode is KT1, according to the ID coverage map it is all good. In fact when I started in this office it was all fine, only started happening since late November last year. Just to note, in other places (such as my home) my LTE speed is fine.

9
Mohammed
iD Mobile Employee
2 years ago
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