Topics started by Simone94

2 Topics

S
Newbie
Simone94Newbie
asked in Leaving iD

End my pay pay monthly plan

Hi there, I would like to end my contract soon. I read a couple of topics about this matter. That`s my plan > Pay Monthly 1 Month - £10.00  I logged in to my account and found out that I joined iD or upgraded to a new plan on 02 APR 2019 and my contract ended on 01 MAY 2019. I believe this plan is carrying over monthly. Basically I can end my contract without paying any extra fees  by giving you 30 days’ notice. Examples>  1) I want to end my contract the 13rd of January so I give them a notice the 12nd of December.  How much will It be the last bill (from the 1st to the 13rd of January)? 2) I want to end my contract the 30th of January, so I give them a notice the 30th December. How much will it be the last bill (from the 1st to the 30th of January)?    Thank you for your help

6
Will
iD Mobile Employee
2 years ago
S
Newbie
Simone94Newbie
asked in Community Archive

Scam: how can I get rid of it?

Good Morning, A few hours ago I received this text: WildCat FreeMsg: Thanks for subscribing to WildCatGames from BonaFideMobile. Unlimited Games FREE for 24hrs then £4.50 every week until you text STOP to 65799. HELP? 03333134959 or cs@wildcatgames.com. Go to https://www.wildcatgames. com Charge applied to mobile phone bill. I didn't click any link and of course I didn't subscribe to that site at all. I won't reply to that text and I won't open that link. I contacted ID Mobile and they suggested me to contact the Phone-paid Services Authority. I reported the issue and they will get back to within 2 weeks. ID Mobile adviced me to turn off the premium services and to set the cap limit to 0 pounds to avoid any further extra charges ( the bill cap was already 0). I'm not sure if I have already been charged. I get the bill at the end of the month. I googled up the same text and other people had the same problem. Any advice?

7
Mohammed
iD Mobile Employee
3 years ago
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