Topics started by JayneG

1 Topic

JayneG
Civilian
JayneGCivilian
asked in Community Archive

Can’t make calls

Hi, I have been trying to port my number from 02 to iD; my o2 has stopped working (stopped yesterday afternoon) but my iD sim doesn’t appear to be working. I understood that the porting process wouldn’t disrupt my use of my phone; however I am unable to send/receive text message or calls. any number I try to ring I get the message “the number you have called cannot be recognised” i have now been been with out a means of communication for over 24 hours and am in desperate need of the ability to make phonecalls! i obviously can’t ring customer services and if appears your live chat is always busy- can someone please get back to me to let me know what’s happening!!?

7
Mohammed
iD Mobile Employee
3 years ago
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