Topics started by KenThePen

1 Topic

K
Newbie
KenThePen
asked in Community Archive

Roaming Outside of Europe

I have an issue with the call centre: I rang and spoke re two "INTERNATIONAL" destinations OUTSIDE EUROPE. I was told they are outside Europe so the 'phone will not work ??? I expressed; surely this is not correct. The 'phone should connect to a provider and it would be my responsibility for any / all charges incurred. I was told to go to the website for costs but my question is: WILL MY PHONE ACTUALLY CONNECT when in either Costa Rica or South Africa. I am aware costings are on the www but I NEED TO KNOW if my iD sim card will actually connect ??? Last time in Costa Rica any attempt to make a connection be it auto or manually was declined. ALL roaming settings were correct and pre travel I had contacted iD. I do not have any desire to buy a local sim card. Can the company list connection availability on the www in respect of countries OUTSIDE of EUROPE !!! Anything and everything is based on "50 European countries" which we all know now works - let's have info re further afield as sim

2
K
Newbie
5 years ago
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