Topics started by Ant666_2

5 Topics

A
Civilian
Ant666_2Civilian
asked in Community Archive

can somone contact me regarding my bill

I'm wanting to discuss my bill and was wondering if someone could contact me in a more secure manner

9
Will
iD Mobile Employee
3 years ago
A
Civilian
Ant666_2Civilian
asked in Community Archive

i need more time to pay

As the title suggests I need longer to pay and was told to contact you this way

3
Kevin
Newbie
3 years ago
A
Civilian
Ant666_2Civilian
asked in Community Archive

Changing plan

Hi I'm wanting to change plan. But I'm wanting to know when the change would be effective from and what happens to any unused data I have. Is there a faq about changing plans?

3
Gregor
Newbie
4 years ago
A
Civilian
Ant666_2Civilian
asked in Community Archive

50mb used?

I have noticed that 50mb has already been used, I have researched this and read that the iD app 'reserves' data. I also read that that data returns when connected to WiFi however this is not the case. Also does this 50mb get reserved each time the app is opened? Thank you Anthony

4
Phil
iD Mobile Employee
4 years ago
A
Civilian
Ant666_2Civilian
asked in Community Archive

Whats happened to my allowance?

Hi I have recently joined iD and my app has just refreshed for the first time today. And I'm not happy. My allowance is supposed to be 1000 min Unlimited text 6gb data The app is now showing 266 mi Unlimited text 2.59gb data Also yesterday I had around 2gb more data and 500min... The data hasn't rolled over. So I feel although I have had 2gb data stolen from me. I belive I started on the 12th May I changed my billing date to the 3rd But the refresh date is showing 10 days left. I have tried calling but conveniently you are having problems with your systems.

1
Mohammed
iD Mobile Employee
4 years ago
Terms & Conditions
Why iD Mobile?