Topics started by FlyingKiwi

2 Topics

F
Newbie
FlyingKiwiNewbie
asked in Community Archive

iDMobile Website Homepage not opening (even via other ISPs for the connection) and service seems to be down/crawling along

Dear iDMobile Community,I’m using this to make contact as the iDMobile website itself (and live chat) seems to be totally inoperative for much of today. Trying to open www.idmobile.co.uk gets me a message saying:“The requested URL was rejected. Please consult with your administrator.Your support ID is: 13404291768187563597”Did someone forget to pay the meter otherwise what is going on?? My connection speed (when there is any connection at all) seems like the off-spring of a geriatric turtle and a sloth combined. Explanation please iDMobile Moderators/Staff - my postcode is PH1 5TJ and yes I know there is on-going work taking place on the Three network in my area for over a month now. It has at least been usable on 3 G on other days but even that's atrocious now as well and I’ve no idea why your website is broken.

6
Mohammed
iD Mobile Employee
1 year ago
F
Newbie
FlyingKiwiNewbie
asked in Community Archive

Using my Sim in a Cellular Data Capable Windows Laptop - problems arise

Hi idMobile Community Members, I’ve recently attempted to use my working idMobile Sim in my HP ProBook Business laptop for cellular/mobile connectivity. The laptop runs the latest version of Windows 10 Pro and it has a SIM slot built in along with a WWAN Mobile HP lt4120 Snapdragon X5 LTE module. When I put my ‘other network’ SIM in this fully unlocked laptop, it gets a really fast connection and all works well. I’m in an area of very poor 4G (but normally acceptable 3G/H+) connectivity with the idMobile Network. When I had my idMobile Sim in my Android tablet, I’d needed to manually force/limit the connection to operate on a 3G/2G connection (without 4G) because if it did otherwise make a 4G ‘connection’, it would get no or only 1 signal bar and it would inevitably stall with no data throughput at all. Using 3G however, I’d get throughput (just not as fast as the ‘other network’ on 4G).My laptop is showing it has 1 LTE signal bar with idMobile but it mentions its not connected (exactl

7
F
Newbie
1 year ago
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