Topics started by CJW

3 Topics

C
Civilian
CJWCivilian
asked in Community Archive

How to stop my emails going to spam on my wife's phone?

We both have the same phone and are on the same iD contracts, yet my emails go to spam on my wife’s phone. Her emails to me go to my inbox. How do I get my emails to go to her inbox please?

12
Siân
iD Mobile Employee
2 years ago
C
Civilian
CJWCivilian
asked in Community Archive

phone bill breakdown

Where do I find a breakdown list of my phone calls?

1
Ryan
iD Mobile Employee
3 years ago
C
Civilian
CJWCivilian
asked in Community Archive

Where's My Mobile

New customer to iD after many years with Virgin. Ordered a new Samsung A50 and it arrived with a cracked screen. iD sent a returns label and I got a receipt from Carphone Wharehouse on 8th July to say they had received it. Been chasing (phoning 7777 on my wife's phone) my replacement phone with iD ever since and still being charged for my contract,though I don't have a phone. They say they can't find my returned phone even though they sent a receipt for it stating time they received it (10.36 on 8/7) and the name of the person who signed for it! What a company-any ideas please? Thanks CJ

2
A
Civilian
4 years ago
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