Topics started by Berridge93emma

2 Topics

B
Civilian
Berridge93emmaCivilian
asked in Community Archive

ordered through carphone warehouse update

i recently ordered a contract through carphone warehouse for ID network i have now received an email from carphone warehouse stating this: due to an increased volume of orders there has been a delay in processing your order. there is no need to do anything as we will send you an email update once we have received this information from the network. we apologise for the time it has taken to process your order and appreciate your cooperation at this busy time of the year. kind regards carphone warehouse. CAN ANYONE SHED ANY LIGHT ON THIS AND EXPLAIN TO ME WHATS HAPPENING/ HOW LONG WILL IT TAKE. Thanks

2
A
Civilian
4 years ago
B
Civilian
Berridge93emmaCivilian
asked in Community Archive

Received an order email update advising of a delay, am I accepted?

i went through the process of ordering a phone last night. i received order confirmation. then this morning i received this email: We apologise that due to the popularity of our current offers, we’re currently experiencing minor delays in processing orders ready for dispatch. We are confident however that we will be able to prepare your order in the next 3-5 days. We’ll email you again to confirm when your order has been successfully processed and dispatched. Once again thank you for being an iD customer, and we apologise that on this rare occasion we have been unable to provide our normal delivery service. The iD Team DOES THIS MEAN IVE BEEN ACCEPTED FOR THE PHONE. IM CONFUSED

1
Gregor
Newbie
4 years ago
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