Topics started by zealander84

1 Topic

Z
zealander84
asked in Community Archive

Porting in - unable to submit the form

I am trying to port in from other network using my STAC code. At first I have tried to submit the form via my phone as ID app has redirected me to ID web. Clicked on submit and nothing has happened, so I thought it might be a browser issue. After giving it a try in all available browsers, it seems to be obvious it is not it. Form also asking for “Transaction Number” which I do not have as I haven’t purchased in Carphone. Chat is not working, I have spent 20 minutes waiting on line whilst attempting to contact ID - my time ran out so I could not wait any longer. Can someone advise on how to do this? Thanks...

5
P
iD Mobile Employee
4 years ago
Terms & Conditions
Why iD Mobile?