Topics started by christianedward

2 Topics

C
christianedward
asked in Community Archive

Porting my number requires a Transaction Number

I’m porting a number over and the form requests a “Transaction Number” and then says “you'll find this on your Carphone Warehouse receipt”.I don’t have a Carphone Warehouse receipt I signed up online and was sent a SIM card in the post.Can anyone help, please?

4
Kash
iD Mobile Employee
3 years ago
C
christianedward
asked in Community Archive

Mobile Signal Problem

I have very recently moved over from O2 to ID Mobile and the signal has dropped from 2 bars to nothing.It was just enough to start the porting process on Sunday but now that's complete my phone is useless at home.My Daughter is on ID Mobile too and has good signal at my house, so we are very confused.We thought I'd be fine with ID as they used the same network as O2.Has anyone got and suggestions?

1
Gregor
Newbie
4 years ago
Terms & Conditions
Why iD Mobile?