Topics started by Jons110

2 Topics

Jons110
Civilian
Jons110Civilian
asked in Community Archive

My phone is Roaming when I'm not Roaming?

Roaming when not roaming. When I'm fishing on the South Kent coast I receive emails/texts saying I'm roaming. There's no signal where I fish so I'm assuming the phone picks up a signal from France or vice versa and thinks I'm roaming. There's been no change to my bill so far as I'm only there once or twice a month, I just thought you may want to know that. Cheers Jons110

3
Mohammed
iD Mobile Employee
5 years ago
Jons110
Civilian
Jons110Civilian
asked in Community Archive

Incorrect text msg

Hi. I've received an email stating I've used 100% of my allowance and I'll be charged £10.24/100mb of data yet I still have 900mb of data from an add-on remaining (confirmed by the app). Any idea which is right, the app or the text? Many thanks Jons110

3
Mohammed
iD Mobile Employee
5 years ago
Terms & Conditions
Why iD Mobile?