Topics started by RossH

1 Topic

RossH
Civilian
RossHCivilian
asked in Community Archive

Wifi Calling Not Working

Wifi calling does not work. I don’t get any signal where I live so one of the reasons I signed up with ID is because they said I could get wifi calling. I have a new Samsung A40 which should be compatible. I have turned on wifi calling in settings and the software is up to date. When I asked about it on live chat they told me to take it to the Carphone Warehouse. I did this, and they said ID need to activate it for me. I asked ID about this and they said they didn’t do that, and told me to go back to Carphone Warehouse.   Seems like I am being passed pillar to post so I am asking here in case any one can give me a solution. I have read a similar thread but I haven’t seen any answers.   Hope someone can help.  

8
Ryan
iD Mobile Employee
4 years ago
Terms & Conditions
Why iD Mobile?