Topics started by PGHULME

1 Topic

P
Civilian
PGHULMECivilian
asked in Community Archive

Paid bill in full but have services restriced

I paid my ID mobile bill last month in full, however 3 days ago i recieved an email title 31-60 days collections and a text message to say my services have been restricted. So at moment i cant call text or use internet. Spoken to customer services who acknowleded there was an error. However 3 days later still cant use my phone. Ive got my next bill due to be paid next week however am a bit begrudged to pay it whilst my connection is off, also though i dont want to go down the whole them chasing for money as their side seems very automated. Any thoughts on next steps to take?

15
A
iD Mobile Employee
3 years ago
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