Topics started by edwardjarvis

2 Topics

E
Civilian
edwardjarvisCivilian
asked in Community Archive

Voicemail divert not working

I changed the number of rings for my voicemail and ever since it doesnt divert when unanswered. Can anyone help? I’ve tried all the obvious stuff (toggle vm off and on, reset network settings, removed sim, etc.)

10
Ryan
iD Mobile Employee
3 years ago
E
Civilian
edwardjarvisCivilian
asked in Community Archive

Not receiving some SMS since porting in last Friday

Since porting into the network on 24th OTPs from the banks and SMS alerts from my company have not been coming through. All other calls and messages have been working fine. I have tried my SIM in 2 different iPhones and an Android. I have checked My Number, deleted all blocked numbers, reset my settings, erased all content and settings, switched my phone off and on, cleaned my SIM, been on live chat with CS on several occasions, raised a formal comlaint. It’s driving me mad and causing me lots of issues with work. Please help!

3
Kevin
Newbie
4 years ago
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