Topics started by Clodworthy

1 Topic

Clodworthy
Civilian
ClodworthyCivilian
asked in Community Archive

Nuisance Calls Renumber

Hey ID, super shocked that you won't provide a free of charge renumber for someone fleeing domestic violence without a police crime report number. Super shocked too that the manager I spoke to insisted that my daughter must report the crime. It's pretty impressive that you're employing experts in domestic violence in your call centres and I applaud the move  Sadly, not everyone wishes to escalate the cycle of violence by getting the police involved. They did offer that we could cancel the contract though.  2 questions  1. Please can you review this policy? 2. Are you team specially trained to have such little regard for customers- the old school like it or lump it approach.

2
Ryan
iD Mobile Employee
4 years ago
Terms & Conditions
Why iD Mobile?