Topics started by Shamilt1

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Shamilt1
Civilian
Shamilt1Civilian
asked in Community Archive

iPhone 6s has died after 15 months of a 24 month contract

My sons iPhone 6s has stopped working after 15 months of a 24 month contract. I sent it to Apple thinking it was maybe the battery, but they have come back to me saying its a motherboard issue and that it will cost £250 to fix/ replace.    I would like ID Mobile to give me a free replacement or repair. If a phone provided to me as part a two year contract doesn’t last 2 years then obviously it’s not fit for purpose.    Any thoughts?!

11
Michelle
iD Mobile Employee
3 years ago
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Why iD Mobile?