Topics started by Blinkertoon

3 Topics

Blinkertoon
Civilian
BlinkertoonCivilian
asked in Community Archive

No mobile service on new LG V30 mobile with existing SIM card/account

I’ve just bought a new unlocked LG V30 mobile (Android 8) for my daughter’s birthday and it refuses to connect to the ID mobile network.   In a way more frustratingly, it has somehow allowed one call and one text at different times when repeatedly testing. Although reception is low/tricky where we live, I have an LG V30+ and my son uses my old LG V30, both of which generally connect fine to ID.   I’ve double checked the APN settings (both auto picked up when inserted SIM and manually configured), along with countless other options, all to no avail. The phone was originally from AT&T (H931) but has now been converted to US998).   May also be worth noting that even when the signal icon in the notification area looks strong, it still doesn’t pick up ID, e.g. in the network settings area (find networks etc) which typically shows 3, vodafone etc (occasionally shows ID here but when selected fails to register). Auto select/registration also fails to work.   End of the day, I just

11
Mohammed
iD Mobile Employee
3 years ago
Blinkertoon
Civilian
BlinkertoonCivilian
asked in Community Archive

How to enable WiFi calling on LG V30

I'm a little lost on this issue, as this phone has information on the net about using WiFi calling but it's not in your list of compatible phones. Could you please confirm either way, and if not currently possible, advise how/who might make this happen? Many thanks.

11
Gregor
Newbie
4 years ago
Blinkertoon
Civilian
BlinkertoonCivilian
asked in Community Archive

Costs for call, text and data in Canada

We've just arrived in Canada and I can't access the page on the ID mobile website that comes up in Google or in the roaming page in the text I got on arrival - in both cases I get 'access denied' in my browser with the message 'You don't have permission to access on this server' - to find out what costs I'm looking at. can anyone please advise? Also, presume there are no add-ons I can buy to save money while we're out here? Looks like we're on Bell network here. Thanks.

2
Blinkertoon
Civilian
5 years ago
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