Topics started by Jackpease

2 Topics

J
Newbie
JackpeaseNewbie
asked in Community Archive

Apn abroad

Hello I am abroad on I’d mobile on an iPhone 6. I cannot roam. I have configured phone and I’d account to allow roaming. I see forum suggests manually configuring apn settings but it appears I’d sim has removed ability to alter or wipe apn settings. Help!

33
Rory
Newbie
1 year ago
J
Newbie
JackpeaseNewbie
asked in Pay As You Go

OTP push notifications down - 3 network issue?

I have been unable to do any banking this weekend due to my ID sim now rejected push notifications. As soon as I phoned my bank this morning they said ‘are you on 3 - there is a network issue’ and I believe ID uses 3 as a carrier.ID support is crap - i really needed to use my bank which is not unreasonable to expect help over the weekend.Yes i have turned my phone off for ten minutes and yes i do get normal texts. Help!

4
Will
iD Mobile Employee
2 years ago
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