Topics started by Rene Obuka

3 Topics

Rene Obuka
Civilian
Rene ObukaCivilian
asked in Community Archive

cancel my plan

I had problem with my sim in April 2020. I continued to pay for about 4 months. Unfortunately there was no one available to fix my contract. I was unable to make calls or send text or browse with my phone for 4 month. I have a new sim contract. I want to know what would happen and this is not my best means of communicating. I have sent a letter already to Id mobile 

5
Mohammed
iD Mobile Employee
3 years ago
Rene Obuka
Civilian
Rene ObukaCivilian
asked in Community Archive

phone and sim contract

my phone is damaged and my sim card isn't working right. I can't make calls or even send text. The Internet isn't great. I have tried contacting id mobile about arranging a replacement. I can't speak to anyone through the phone. Other service providers have this service through the lockdown. Its 14/7/2020 things are suppose to be eased in England and Wales, in Scotland and Ireland. Where is this office located ? How can I get a replacement phone thanks 

2
Ryan
iD Mobile Employee
3 years ago
Rene Obuka
Civilian
Rene ObukaCivilian
asked in Community Archive

poor signal

My phone signal have being crap for over 3 months. Some days I cant even send a message tried to phone id mobile no one would answer but they want me to keep paying my monthly bill. Its a shame cause I have to take another contract with sky. Thinking of paying off my contract and throwing the sim and phone in the skip. If I know the office of id mobile id probably be throwing it to the skip as well. Complete disgrace. Did I mention the Internet is rubbish

1
Kevin
Newbie
3 years ago
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Why iD Mobile?