Topics started by Matt04

1 Topic

M
Civilian
Matt04Civilian
asked in Upgrading or Changing Your Plan

I recently bought another phone on ID mobile, I want to cancel the old one and keep the old number on the new one

I recently purchased a new contract phone via uswitch. This purchase was not an upgrade via ID mobile so the old contract hasn’t been cancelled, it is a separate contract. I would like to add the new phone to my existing account, cancel the old contract and keep my old number (also on ID mobile) on my new phone.   I can’t seem to get in contact with ID customer services because of covid, nor can I get on the live chat feature.  Any Help?

12
Kash
iD Mobile Employee
1 year ago
Terms & Conditions
Why iD Mobile?