Topics started by JayneSelman

1 Topic

J
JayneSelman
asked in Community Archive

Changing email linked to account

I've set up an account for my mother in law but I've accidentally set up the account with the e-mail that she no longer has access to (its on her old phone and can't log in to it on anything else) and I want to change it to her new e-mail so that she can check the bill and e-mails on her new phone. When I try to log in it just says that its not a valid email address even though I've just bought a phone and received an email from id on it.

3
Mohammed
iD Mobile Employee
4 years ago
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