Topics started by IDJDeBmobile

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I
Civilian
IDJDeBmobileCivilian
asked in Community Archive

not able to make calls or send texts with bundle

ID mobileAccount number REMOVEDMobile number REMOVED5th Dec 2021 £6.00 bundle5th January 2022 £0.015th January 2022 £6.00I previously had credit which was unspent up until I purchased the bundle in December 2021. Since 5th December after purchasing the bundle I have not been able to call or send texts from my mobile, WHY ? My history shows Mt light usage but I should still be able to use my mobile, I cannot therefore I should be reimbursed.Can you please refund the £12.00 paid out.Regards  J De Bishoppe

1
Mohammed
iD Mobile Employee
2 years ago
Terms & Conditions
Why iD Mobile?