Topics started by nora.epelley

1 Topic

N
Civilian
nora.epelleyCivilian
asked in Community Archive

SIM ordered but have not received

Hi, I have ordered a SIM card (SIM only deal) on 23th September and the only communication I have received from iD Mobile since then is that because of minor delays I should expect a few days delay also regarding my order. I have received this email on the 23th as well saying that I can expect the card to be prepared in 3-5 days. As we are already well over this period and I cannot reach iD mobile either via phone, e-mail or online chat, I am concerned regarding my order. Could you help how can I find out if I can still expect to receive the SIM in the near future or how can I cancel my order? I appreciate your help. Kind regards, Nora

3
N
Civilian
5 years ago
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