Topics started by MrsPhillips

1 Topic

M
MrsPhillips
posted in Community Archive

wondering if ID Mobile is intentionally rubbish or incompetent?

I cancelled my contract with ID Mobile on June 23rd. Since then, I have had to cancel my account a further 2 times - which joyfully included being told that I DIDNT actually cancel my account (despite having already set up another account with EE - so why would I do that, exactly?), and yet I am still receiving threatening emails from you about payments which should not have been taken from my account because I cancelled the contract. Every time I have contacted you you have promised me the issue would be resolved in 2 days. IT'S NOVEMBER. ID MOBILE owes me money - and yet they continue to send threatening emails. so, ID Mobile...What is it? Are you just really, really bad at running a company or are you intentionally trying to make my life harder? Please sort this out before I escalate it.

4
Mohammed
iD Mobile Employee
4 years ago
Terms & Conditions
Why iD Mobile?