Topics started by brandgc35

2 Topics

B
Newbie
brandgc35Newbie
asked in Community Archive

Missed Payment of Random £1.61 Charge after Final Bill paid - Credit Score Damaged!

Hi everyone,After having a bit of a nightmare ending my iD contract at the end of its term (which involved the PAC export failing repeatedly and me deciding to not bother taking my number with me in the end - but never mind), I then paid my final bill (Invoice period 16th Dec 2021 - 15th Jan 2022) and left for another provider.I have just checked my credit file this morning and have discovered to my horror that I have a missed payment for £1.61, when my contract had ended and I had already paid for the final bill (Invoice period 16th Dec 2021 - 15th Jan 2022, invoice date 16th Dec). I then checked the iD application to see another statement, issued for the period of 16th Dec 2021 - 14th Jan 2022, this time for £1.61 and the invoice dated 15th Jan 2022. I paid this straight away upon realising a missed payment had been marked on my credit file, but the statement does not even explain what these charges are for? iD did not even do anything to notify me that this amount was even owed to t

1
Mohammed
iD Mobile Employee
2 years ago
B
Newbie
brandgc35Newbie
asked in Community Archive

Currys £50 Voucher

Hi,I’ve just signed up to ID Mobile and as part of this I’m entitled to a £50 Curry’s voucher. Does anyone know how this is delivered (i.e. in the post or electronically), and when I could expect this? Thanks,

1
Ryan
iD Mobile Employee
3 years ago
Terms & Conditions
Why iD Mobile?