Topics started by Grumps

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G
Civilian
GrumpsCivilian
asked in Community Archive

Invalid PAC Code provided by iD

I transferred to iD ‘sim only’ at beginning of month and transferred my previous number successfully with PAC code provided by previous supplier.  However due to poor signal, could not use my mobile from home, so took out new contract with different network.  When I requested PAC code from iD (used both web form & 65075) was given a PAC code with prefix TSL - this being the same as that given by the initial provider for successful transfer to iD.  I have given that PAC code to my new supplier, but they tell me it is invalid, but only iD can access the correct code.  From other questions, I can see that the prefix should be VTM.  Could you please provide a valid code urgently. 

7
Ryan
iD Mobile Employee
2 years ago
Terms & Conditions
Why iD Mobile?