Topics started by Mariabarrick

1 Topic

M
Newbie
MariabarrickNewbie
asked in Announcements.

please can somone contact me so i can return a sim

I want to return a sim within 30 day cancellation period but website takes me to live  chat and then there is no one available. I feel like this is deliberate so that it’s impossible to cancel! If you’re going to move customer service to 100% online you need to resolve this issue. Either have enough agents to answer or remove the need to speak to an agent. Please respond or I will be contacting the ombudsman 

1
Mohsin
iD Mobile Employee
3 years ago
Terms & Conditions
Why iD Mobile?