Topics started by silviastanciu

2 Topics

silviastanciu
Civilian
silviastanciuCivilian
posted in Community Archive

billing and upgrade

Hi there, I would firstly like to discuss my February bill. I was charged double and don’t underwhy, hence why I stopped my direct debit and requested to close my account. However, may the billing issue be resolved, I would like to upgrade and keep my contract. I’d love to get some support with the above, thank you!

1
Rory
Newbie
2 years ago
silviastanciu
Civilian
silviastanciuCivilian
posted in Community Archive

I've been overcharged

Hi there,  My January bill came up to £87.40. That is double my allowance and I have a ban on overcharges so I really don’t understand what is going on. Please, can you get back to me in regards to that?

5
Mohammed
iD Mobile Employee
2 years ago
Terms & Conditions
Why iD Mobile?