Topics started by iD Mobile

520 Topics

Article iD Mobile Trustpilot Review Prize Draw - 27th July 2020: Terms & Conditions

iD Mobile Trustpilot Review Prize Draw: Terms & Conditions To enter the prize draw you must post a review on the iD Mobile Trustpilot page by 27th July 2020 to be in with a chance to win a 1 x £50 Currys PC World eGift Card. The star rating and review content do not affect the likelihood of...

Article How to unsubscribe from topics and subforums.

You've probably noticed that you get email notifications when someone replies in a topic that you started or have been active in. If you think you can do without these notifications, here’s how to turn them off: Change your notification settings You receive notifications for every topic or subforu...

Article Sorry, we’re experiencing intermittent issues with our contact centre phone lines.

We have an intermittent technical issue with our contact centre telephone lines at the moment. Our technical team are working hard to fix the issue and they should be up and running again soon. Use our iD community to find answers or ask a question, or you can contact us on Live Chat. Use the iD Mob...

Article Unlocking your phone

What is a locked phone? Why do networks do this? When a phone is locked, it can only be used on the network that supplied it. Networks will sometime do this as part of their fraud prevention plans.Please note: The only phones that iD Mobile locks are iPhones made before 2018. How can I check if my...

Article How to end your pay monthly plan

If you’re thinking of ending your pay monthly phone plan and leaving iD Mobile, we’ll be sorry to see you go. But we won’t make it difficult or stand in your way – that’s not what we’re about. You’ll find all the information you need below. If you bought your plan recently (no more than 14 days ago...

Transfer my mobile number to iD

When you join us from another network, you’ll probably want to keep your old mobile number. Don’t worry, it’s not complicated. We’ve made it really easy for you. Just follow these simple steps, and its job done! Don’t know your PAC from your STAC? We’ve explained the differences between these two t...

We’ve got our first iD Community Superhero!

Fantastic news! A Superhero is now in our midst! It’s true. A mere nine months after the iD Community was created, one of our members has made it all the way up to Superhero status. That’s our highest accolade. And if anyone deserves it… @terrywebbs does! Even though he’s stuck in Houstatlantavegas...

Article iD Mobile Trustpilot Review Prize Draw - 13th July 2020: Terms & Conditions

iD Mobile Trustpilot Review Prize Draw: Terms & Conditions To enter the prize draw you must post a review on the iD Mobile Trustpilot page by 13th July 2020 to be in with a chance to win a 1 x £50 Currys PC World eGift Card. The star rating and review content do not affect the likelihood of...

Article Add-ons – the complete guide

If you’ve got an iD Mobile plan, you can buy add-ons. But what types of add-ons are available? How do they work? And why do you need them? Good questions. Let us explain, in our complete guide to add-ons. Why would I need to buy an add-on? Add-ons are a great way of giving yourself more minutes or d...

Article I can’t remember my password?

If you can’t remember your password, follow the below instructions to reset it: Visit the login page on the iD App or My Account online. Click ‘Forgotten your password?’ Enter your Username or Email and click submit. Enter –Mobile Number (Number active on your SIM). Account holder’s last name (Last...

Article Activating your new SIM

Have you just received a new SIM from us? Then this is the place to find out what to do next. It all depends on whether your SIM is for 1) a new connection, 2) an upgrade, or 3) a replacement. Here's what to do in each of these situations: 1. New connection. If you've purchased a new connection,...

Article How to upgrade using the app or My Account

We’ve got a great range of the latest smartphones here at iD, even if we do say so ourselves. That’s why we recommend that you regularly check if you’re eligible for an upgrade. If you are, you can get your hands on the latest all-singing-all-dancing flagship handset, and be the envy of your mates...

Article How to switch your old data to your new iPhone

If you’ve got new iPhone congrats. It’s an amazing piece of tech. But before you ditch your old phone for good, there are a few things you should do. First things first, set up your iCloud account If you already have an iCloud account (also known as Apple ID) then good for you - ignore this step. B...

Article Top Tips To Get The Most Out Of Your Battery.

Does your phone die an early death each day? There’s nothing more annoying than when you’re about to air guitar your favourite riff, only for your phone to pack up and die on you. So, to ensure you keep rockin’ from door to door, check out our battery boosting tips below. Dim the screen brightnes...

Article Bill capping: all you need to know

All UK network providers must offer bill capping, according to a piece of legislation that came into effect on 1 October 2019. But guess what? iD has been offering it from day one. Here’s how it works. What is bill capping? It lets you cap your monthly spend on your bill so you can avoid any nasty...

Article RIP HQ Trivia. Long live Quiz Planet!

Do you miss the mobile quizzing excitement of HQ Trivia? Are you looking for a new quiz game that pits your wits against your family and friends? Then make Quiz Planet your next destination. Who remembers HQ Trivia? It was our favourite quizzing app for oh, almost a year or so. The chance of winnin...

A top tip for leavers. Keep that Direct Debit open!

If you’re on a SIM only or Pay monthly plan and you’re thinking of leaving iD Mobile we’ll be sorry to see you go. But we won’t make it difficult or stand in your way – that’s not what we’re about. You’ll find all the info you need in our returns and cancellations page. One of the most important t...

Article Do my add ons and voicemail work while roaming?

If you want to use your iD phone abroad, you’ll need to make sure that roaming’s enabled on your account. Here’s how to do this: • Log in to the app or My Account. • Select ‘Services’. • Toggle ‘Roaming’ on. How to use Inclusive Roaming All iD Mobile plans come with Inclusive Roaming. It lets y...

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Topics started by iD Mobile

520 Topics

Article How to return your pay monthly plan

Article How to understand your bill.

Calling all iD Mobile app users, we need your help!

Article Free music streaming: Spotify vs Deezer.

Article How do I log in to My Account online

Article How to start a new topic.

Article My delivery hasn’t arrived. What should I do?

Article iD Mobile Trustpilot Review Prize Draw - 27th July 2020: Terms & Conditions

Article How to unsubscribe from topics and subforums.

Article Sorry, we’re experiencing intermittent issues with our contact centre phone lines.

Article Unlocking your phone

Article How to end your pay monthly plan

Transfer my mobile number to iD

We’ve got our first iD Community Superhero!

Article iD Mobile Trustpilot Review Prize Draw - 13th July 2020: Terms & Conditions

Article Add-ons – the complete guide

Article I can’t remember my password?

Article Activating your new SIM

Article How to upgrade using the app or My Account

Article How to switch your old data to your new iPhone

Article Top Tips To Get The Most Out Of Your Battery.

Article Bill capping: all you need to know

Article RIP HQ Trivia. Long live Quiz Planet!

A top tip for leavers. Keep that Direct Debit open!

Article Do my add ons and voicemail work while roaming?

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Topics started by iD Mobile

Article How to return your pay monthly plan

Article How to understand your bill.

Calling all iD Mobile app users, we need your help!

Article Free music streaming: Spotify vs Deezer.

Article How do I log in to My Account online

Article How to start a new topic.

Article My delivery hasn’t arrived. What should I do?

Article iD Mobile Trustpilot Review Prize Draw - 27th July 2020: Terms & Conditions

Article How to unsubscribe from topics and subforums.

Article Sorry, we’re experiencing intermittent issues with our contact centre phone lines.

Article Unlocking your phone

Article How to end your pay monthly plan

Transfer my mobile number to iD

We’ve got our first iD Community Superhero!

Article iD Mobile Trustpilot Review Prize Draw - 13th July 2020: Terms & Conditions

Article Add-ons – the complete guide

Article I can’t remember my password?

Article Activating your new SIM

Article How to upgrade using the app or My Account

Article How to switch your old data to your new iPhone

Article Top Tips To Get The Most Out Of Your Battery.

Article Bill capping: all you need to know

Article RIP HQ Trivia. Long live Quiz Planet!

A top tip for leavers. Keep that Direct Debit open!

Article Do my add ons and voicemail work while roaming?

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