Topics started by Lisawisa

3 Topics

Lisawisa
Newbie
LisawisaNewbie
asked in Device & Phone Support

Block Sim from being able to use data,texts etc

Hi I have a sim and wish to temporarily block,if I block the sim can I unblock through the app or do I have to call

1
Tom
iD Mobile Employee
6 months ago
Lisawisa
Newbie
LisawisaNewbie
posted in Community Archive

Paid bill but its not showing as paid

I have paid my bill yesterday and still showing as unpaid today and I still have no services,can someone check this out for me as I’ve been paying this and I have no services for so long 

1
Rory
Newbie
2 years ago
Lisawisa
Newbie
LisawisaNewbie
asked in Community Archive

Billing Error on Id mobiles part

I’d mobile worked for serveral months then said my bill wasn’t paid.Thing is my details have not changed and I always have money in my account to cover bills.I have now gone 3 months without data and calls and ID mobile has stated they made my bills manual payments (they also agreed it was an error with the bank details) which they had and have already used.question is how do I get refunded for my lack of services when it’s not my fault they couldn’t take payment? no warning of manual payments either!  

3
Ryan
iD Mobile Employee
2 years ago
Terms & Conditions
Why iD Mobile?