Topics started by HaroldBinley

2 Topics

H
Newbie
HaroldBinleyNewbie
asked in Community Archive

Bug Report: Can't login to my account using the Edge browser

A similar problem to the previous question a month ago with same header (now closed). I cannot login to my ID account on Lenovo my laptop running Windows10 and Edge browser, (Microsoft Edge 42.17134.1.0). You can enter the username and password but the {Log in} button does nothing. (There is also no box visible to the left of "Remember me" to tick) Selecting Lost password link takes you to the lost password webpage, it allows the username to be entered but the {Submit} and {Cancel} buttons achieve nothing. No problem on a desktop running Windows 8 and IE 11. Is it the App or my laptop the problem? H

8
Mohammed
iD Mobile Employee
4 years ago
H
Newbie
HaroldBinleyNewbie
asked in Community Archive

Transferring contact data to new phone

On Saturday I upgraded from a Samsung A3 (2016) mobile to Samsung A6 (2018) and moved my old SIM card to the new phone. However several contacts have no phone numbers. These appear to be those automatically imported/synced to my old phone either from my Outlook email account or WhatsApps. If I go into Contacts, Manage Contacts, Sync contacts it shows Outlook, WhatsApp and my Gmail account as switched on and selecting {SYNC} ensures all the accounts are synced to at least yesterday. What else do I need do to get these data back within my contacts, please? H

5
H
Newbie
5 years ago
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