Topics started by Waldy

3 Topics

W
Civilian
WaldyCivilian
asked in Community Archive

Why have I been charged £5 for a single call?

I have been charged £5 for a single call to a UK mobile number. It is listed on my bill as out of plan. Why???

4
W
Civilian
3 years ago
W
Civilian
WaldyCivilian
asked in Community Archive

In what order does data get used? Allowance & Add-ons

I was running low on data the last month, so I purchased a data boost. Now we are in the next month, I have my data allowance plus some of the boost left. What order is my data now being used in? The allowance first then the boost, or the boost then my allowance? Am I going to get to the date when the boost runs out and find a chunk of data has been removed? I cannot find this information anywhere on the web site.

4
Mohammed
iD Mobile Employee
5 years ago
W
Civilian
WaldyCivilian
asked in Community Archive

Porting Old Number

The details for porting your old number say that you have to log into your account. So as I do not have an account, I attempted to register, but I just get an error. I assume that this is because I have not yet ported my old number so it is not associated with my last name and D.O.B? Seems like a chicken and egg situation!

3
Kevin
Newbie
5 years ago
Terms & Conditions
Why iD Mobile?