Topics started by Joe Ali

2 Topics

Joe Ali
Rookie
Joe AliRookie
asked in Upgrading or Changing Your Plan

Switching to Sim Only with iD Mobile v. Upgrade and keeping my existing Phone Number.

My Upgrade is due on 10 August and my contract expires on Oct 10th.  Can I switch to an iD Sim Only on 10th Aug?

3
Kash
iD Mobile Employee
8 months ago
Joe Ali
Rookie
Joe AliRookie
asked in Community Archive

Accidental tariff change

Dear sir / madam,When I joined iDMobile my tariff was £21.99 per month.  During the month, I was trying to make an emergency call to Canada and my handset, to my consternation, said I had no credit.  I tried to resolve it with the 'Help' links to no avail.  There was no way to speak to someone.  Consequently, I thought the quick way to fix my problem was to add some credit so I increased my tariff to the next tier which was £24.99, and made the call.  Since this error was not my fault, as iD has no Help No to contact for help, I would like to revert to my original Tariff.

3
Kash
iD Mobile Employee
2 years ago
Terms & Conditions
Why iD Mobile?