Topics started by Sophie Chambers

1 Topic

Sophie Chambers
Civilian
Sophie ChambersCivilian
asked in Community Archive

Phone number error

Hi and thank you, when I make a call to an 0800 number it tells me I can’t because I’ve currently reached my capped limit. However, however I have an unlimited contract so there is no cap. Also, I am unable to send any text messages. I can receive but not send. Again, I have an unlimited contract so this shouldn’t be an issue. I don’t think my old number has been transferred correctly to this phone contract when I upgraded. When I’ve called people in the past when it worked, they said it showed as a different number. Please help, I need to make calls and send texts.Thank you.Sophie

6
Mohammed
iD Mobile Employee
2 years ago
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