Topics started by Steph Webster

1 Topic

Steph Webster
Civilian
Steph WebsterCivilian
asked in Community Archive

lost phone number

I bought a phone through ID & transferred my existing phone number over to this new phone which has been working fine and successfully transferred over on 4th April. Last night I reset my old phone back to factory settings ready to sell it. And now my new phone when I send text messages comes through to people on the number ID supplied me with until my existing number transferred over. When people text my existing number & call me & I make calls it works fine but issue occurs when I send a imessage. When I go to settings & messages & check send and receive the only number displaying in there is the ID mobile number I was supplied with not my original number. Does anyone know how I can resolve this? 

2
Rory
Newbie
2 years ago
Terms & Conditions
Why iD Mobile?