Topics started by Monique

1 Topic

Monique
Monique
asked in Community Archive

Using my phone abroad

Hi there, I had a monthly rolling contract (30 days) with you and when I called to disconnect the phone was told I could still use my sim card as normal after the disconnection date as a pay as you go sim. (I only had to too up from the app apparently) After now being in a different country and after the disconnection date I have found this to be completely untrue and now stuck in a forgein country without any access to my UK SIM card. I want this looked into why I was told the wrong information. As I can now no longer call or text the UK.

1
Mohammed
iD Mobile Employee
5 years ago
Terms & Conditions
Why iD Mobile?