Topics started by SteveHinley

1 Topic

S
Civilian
SteveHinleyCivilian
asked in Community Archive

Phone say's no sim when there is one

I have a new sony xperia xz2 (3 months old) it has worked fine until a couple of days ago when the phone stopped recognising that there was a sim inserted(No SIM card - No service). To begin with i just had to restart the phone and it would recognise the sim and all would be fine for a wee while then it would happen again, but now it won't work at all. I have tried giving the sim a wipe, making sure it is inserted properly, switching off for a while then restarting, but nothing works. The phone software is up to date and I have backed up my data and done a factory reset a couple of times, but nothing has seemed to work. I think there is a problem with the phone as a have tried the sim in another phone and it said it was locked to another network so i presume it was working, just not on the network of the old phone (EE)

2
S
Civilian
5 years ago
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