Topics started by AngeB

1 Topic

A
Civilian
AngeBCivilian
asked in Community Archive

Requested PAC code before following returns process

I requested a pac code within my 14 days signal guarantee/ cooling period, whichever you want to call it as I had zero signal in my house and wasn't receiving any txt, calls etc. When advised by someone to check my SIM status it was -115  dBm and according to internet anything over -85 is classed as unusable service. I then returned my handset to carphone warehouse within Currys where I got it and was told I would be charged for the day's the SIM was active. Fine, I thought no problem but I received a final bill today for £770.70, this is completely unacceptable and unreasonable as my contact was for £31.99 a month and I would appreciate someone contacting me to resolve this asap! 

6
A
Civilian
1 year ago
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