Search: "Abroad"

Nikhil P iD Mobile Employee

Tutorial How to prepare your phone for a trip abroad

If you want to use your iD phone abroad, you’ll need to make sure that roaming’s enabled on your account. Here’s how to do this: • Log in to the app or My Account. • Select ‘Services’. • Toggle ‘Roaming’ on. How to use Inclusive Roaming All iD Mobile plans come with Inclusive Roaming. It lets you...

My iD / International & Roaming

3 40114 39

1 month ago

Jayvietior

Can't send message with ID mobile - Error 28 when messaging abroard

Solved

Hello! I’m trying to message abroad and my messages keep getting bounced back with the message, “Can’t send message with iD Mobile - error 28”. I have the correct number down and was wondering what the fix for this issue would be. I have seen some posts about increasing the cap limit but have seen n...

My iD / International & Roaming

0 71 1

2 months ago

leithts Civilian

Data roaming outside of EU

Solved

I am travelling to Dubai and Thailand. How do I get data roaming for these countries?

Welcome / Ask a question

1 237 2

5 months ago

Apt147 Civilian

No data when abroad

Solved

Unable to get data when abroad unless in a WiFi zone the option for setting the iPhone 7 Plus is to set the APN on the phone but this option is not available on the phone,Apple support state that it is only available if the carrier allows it but ID say the phone is set to receive data when abroad a...

My iD / International & Roaming

1 620 22

7 months ago

Gillk Civilian

Roaming in Turkey

Solved

Im going to turkey in September can I use my minutes ,data etc or will I get charged ? Also if I can't is their an add on I can get to be able to use it without being charged ?

My iD / International & Roaming

0 607 1

7 months ago

ctrlfreak01 Civilian

No service while roaming abroad

Solved

I currently am receiving no network service while roaming in the Netherlands. I have tried manually searching for a network but no joy. I have been travelling for the past few months so I worried that perhaps I infringed on the fair usage policy, however I have not received any text messages warning...

My iD / International & Roaming

0 223 3

8 months ago

Andytodd Civilian

Unable to use mobile data in Croatia

Solved

Hello, ive just arrived in Croatia but cannot use mobile data. I was informed via text upon arrival that I’d be able to use my phone abroad but that has not been the case. Ive tried restarting my network settings (iPhone 7), and selecting each of the three available carriers manually. I have se...

My iD / International & Roaming

0 113 3

8 months ago

DanielleM

Wrong country when roaming

Solved

So I'm on holiday in an EU country, my phone initially connected to the correct signal and all was fine however it then switched to a none EU neighbouring country and charged me £60 for data used in the space of three hours. What happens in this situation?

My iD / Bills, allowances & charges

0 93 2

8 months ago

WilWel

Roaming in Tenerife

Solved

I am going to Tenerife for a week and don't want to get roaming charges. Please advise.

My iD / International & Roaming

0 234 1

9 months ago

Stumuzz Civilian

Refund for no service

Solved

Hi all, My wife and i went abroad for several weeks starting on the 8th of September. As soon as we left the UK we both were unable to make calls or receive calls. Luckily I had a sim card for a different network which worked as soon as it was put into either phone. My wife's phone when she tried to...

My iD / Coverage

2 1925 15

9 months ago

kstavros Civilian

I am abroad and did not set-up Roaming before leaving, help?

Solved

I am abroad i did not activated the roaming. Help me to activate my sim card. Thank you.

My iD / International & Roaming

0 250 7

11 months ago

Ilovegin Civilian

I am already abroad and I forgot to advise ID

Solved

I am already abroad and I forgot to tell ID what do I do. There does not appear to be anyway I can chat to or contact ID by email.

My iD / Coverage

0 3332 9

11 months ago

Greta12

Not registering with network when abroad

Solved

Hello. Me and my friend just landed in Latvia and drove to Lithuania. We both use iD and have been unable to use our phones from the moment we landed. Neither of the phones (OnePlus 5t and Huawei) can register with a network, so we are unable to call, text or roam in either country. We checked if ro...

My iD / International & Roaming

0 1692 6

1 year ago

Bartle45 Civilian

I'm having issues Roaming?

Solved

While on holiday in Madeira recently I could not access the internet on my mobile phone except through Wifi. Roaming and International are switched on in my account and on my phone Aeroplane mode was switched off and data roaming was switched on. How can I access internet when abroad in future. Tha...

My iD / International & Roaming

0 2313 15

1 year ago

Olenamwp Civilian

iPhone sim unlocking

Solved

Hi. It’s possible to unlock my IPhone on pay monthly? How can I do this? My contract ends on December. I’m going on holiday and I prefer to use different country SIM card.

Devices / iOS

0 349 3

1 year ago

hotel123

Data in states

Solved

I have monthly contract can i use my inclusive data while in the USA?

My iD / International & Roaming

0 361 2

1 year ago

cassyput

Roaming in USA

Solved

What's the situation for roaming in the USA, as I'm just about to spend a month there? Also what's the coverage like in Texas, Louisiana and Wyoming?

My iD / International & Roaming

0 6265 1

1 year ago

dimples Civilian

Ringing abroad

Solved

I am trying to ring home from Murcia and keeps saying I need to connect number with client!! I can't ring out at all.

My iD / International & Roaming

0 217 5

1 year ago

wjcheung Civilian

Takeaway Roaming Plan for use in the USA?

Solved

Hi. I'm planning on going to the USA in a few months and I hope to used my data plan when I get there. It seems that the 'Takeaway Roaming Plan' allows me to use my data plan in the USA. How do I get this? Is it included automatically or do I have to somehow change or upgrade my current plan to ge...

My iD / International & Roaming

0 1923 3

1 year ago

Dylbilly Civilian

No data roaming

Solved

WWhen I try to data roam all I get is the screen in the picture, what am I doing wrong? Data roaming is turned on and it works in the UK but not in Spain?

My iD / International & Roaming

0 1203 5

1 year ago

Jackpease Civilian

Apn abroad

Question

Hello I am abroad on I’d mobile on an iPhone 6. I cannot roam. I have configured phone and I’d account to allow roaming. I see forum suggests manually configuring apn settings but it appears I’d sim has removed ability to alter or wipe apn settings. Help!

My iD / International & Roaming

1 893 29

2 months ago

Julkagumka

switch on roaming when already abroad

Question

I am in France, and don't seem to be able to use my mobile data I have switched on roaming both in the id app and on my handset. I have had a message saying it's because I didn't turn on roaming before I left my home network. Surely there must be some way to enable it from abroad? The only reason I...

My iD / International & Roaming

0 83 1

5 months ago

OverseasRoamer

Cancel contract from abroad

Question

So I have moved abroad and now want to cancel my contract. Unfortunately I have forgotten my login details and something on my account must have been entered wrong as I can't reset it or pass authentication. They can't help by phone or web chat either and have recommended I go to a carphone wareho...

Welcome / Ask a question

1 100 1

5 months ago

vtolentino Civilian

Internet connection spain

I cannot connect to the internet while in Spain I have turn both roaming on on device and I'd mobile app

My iD / International & Roaming

0 204 11

7 months ago

Ingi77 Civilian

I am not recieving text messages from abroad since i joined iD, please help.

I am not receiving text messages from abroad since I joined iD couple of weeks ago, but the person is receiving my texts.

My iD / International & Roaming

0 166 4

8 months ago

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Search: "Abroad"

31 Topics

Tutorial How to prepare your phone for a trip abroad

Can't send message with ID mobile - Error 28 when messaging abroard

Solved

Data roaming outside of EU

Solved

No data when abroad

Solved

Roaming in Turkey

Solved

No service while roaming abroad

Solved

Unable to use mobile data in Croatia

Solved

Wrong country when roaming

Solved

Roaming in Tenerife

Solved

Refund for no service

Solved

I am abroad and did not set-up Roaming before leaving, help?

Solved

I am already abroad and I forgot to advise ID

Solved

Not registering with network when abroad

Solved

I'm having issues Roaming?

Solved

iPhone sim unlocking

Solved

Data in states

Solved

Roaming in USA

Solved

Ringing abroad

Solved

Takeaway Roaming Plan for use in the USA?

Solved

No data roaming

Solved

Apn abroad

Question

switch on roaming when already abroad

Question

Cancel contract from abroad

Question

Internet connection spain

I am not recieving text messages from abroad since i joined iD, please help.

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Tutorial How to prepare your phone for a trip abroad

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