Search: "help"

MyPhonesbrokeandimstillpaying Civilian

broken home button

Solved

So I dropped my phone, just a regular drop from around waist height as I’m sure everyone does, and when I picked it up my phone restarted which I thought was a little odd. Next thing I know it is telling me my home button doesn’t work and I can no longer use Touch ID or the button its self. I have h...

Welcome / Ask a question

Marissa

Lost phone and sim and forgotten password to log in

Solved

Hello I’ve lost my phone and SIM card and I cannot remember my log in details to reset my password. I am in need of this so I can pay my bill. I have tried speaking to your online chat with no help and have sent so many emails but no response. I really want to get my bill paid and get my account bac...

My iD / App and My Account

Adzdalton Mentor

iD mobile coverage feedback?

Solved

So for the past week there's been a problem with 4G in my area. They are aware of this and have been hard at work. I was just curious if there is a way to give them feedback as to how stable it is. It started working again as of yesterday evening and have noticed no problems at all as of yet. It'...

My iD / Coverage

ahussain

How do I get involved in conversation?

Solved

How can I involve in conversation with others

Welcome / How to use the iD Community

06dowdj

Unlock iPhone SE

Solved

I have a phone which is locked to ID how can I get it unlocked?

Devices / iOS

123aj

Yodel Fraud texts

Solved

I have received today a fake text. It comes up on my iphone as being from Yodel, saying my parcel has been delivered, follow this link to leave a review and directs me to yhys.co.uk so I blocked the caller. 2 hours later, they have text me again. How is this possible, I blocked the caller. It...

Welcome / General Chat

Gibgibo

Will my OnePlus 6 work on iD?

Solved

I want to buy the new oneplus 6 will this work with my ID sim?

Devices / Android

Theodore T

My Phone is broken, I need help?

Solved

The Phone I have on ID is broken and wont turn on, when I call support '0333 003 7777' it says they need the number on that phone but I don't have it. 1) How do I cancel my plan as this has been an issue for 3 months and ive been paying monthly for a broken phone 2) Yes I have taken it to over 5 ph...

My iD / Coverage

tomz323 Civilian

Creating ID account from New Zealand

Hello my name is Tom I will be arriving in Edinburgh, UK on the 8th of October and was wondering if I could pre-set up a sim and phone number from here in New Zealand? So it's ready when I arrive? Thanks Tom

My iD / Getting started

franny Civilian

Cabot Max 2 android 9 - Cant send a text

Question

Put the new sim card in today, all updates done but cannot send text messages, anyone suggest a remedy please ?

My iD / Getting started

james12345689 Rookie

direct debit

Question

hi I need some help

My iD / Bills, allowances & charges

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