Your PAC is a code that lets you bring your mobile from one network to iD Mobile when you switch to us your old account with your previous network will disconnect.
A STAC is a code that’ll get you a brand new number on iD Mobile and your old account and number with your previous provider will disconnect when you switch.
If you have your PAC or STAC you can enter it either through the iD Mobile app or through our website here
When entering your PAC or STAC you will need your new, or temporary, iD Mobile number which you can find on your invoice, the welcome email we sent you or via the settings in your phone if the SIM has been inserted into your device.
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